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FAQs
Have Questions? We Have Answers
Discover the top frequently asked questions by our campers that will help prepare you for your stay at Jellystone Park™ Androscoggin Lake. From check-in and check-out times, to pet policies and quiet hours, you can find it all here!
What is the cheapest time to book?
Visit us in the spring or fall and enjoy reduced rates! Please keep in mind that attractions are limited to weekends only during these times. Enjoy reduced rates during the week (Sunday – Thursday), all season long!
Can I tour your Maine campground?
We are more than happy to show off our Camp-Resort but please schedule a visit in advance by giving us a call at (207) 248-8041 or sending us an email at info@jellystoneparkandroscoggin.com!
We are looking to experience Maine glamping at its finest. What accommodations do you recommend?
Great choice! We offer the best glamping in Maine and have 2 luxury cabin types, plus accommodations that can sleep up to 16 people. Cabin amenities include full bathrooms, kitchens, private bedrooms, and more! View all of our Maine cabin rental options here.
Where do I get firewood?
We have firewood available for purchase at our Ranger Station. Campers are not allowed to bring their own firewood due to regulations from the Maine Department of Agriculture. To preserve the beauty of our wooded Camp-Resort, please do not cut down or damage trees in any way.
Can I use multiple promo codes?
Unfortunately, we do not allow deals to be combined or multiple promo codes used.
What forms of payment are accepted for my reservation?
We gladly accept Visa, Mastercard, Discover, and American Express.
What is your cancellation policy?
Please view our Rules and Policies page for our cancellation policy information. The cancellation policy shall be amended in the event a natural disaster (i.e. Blizzard, Hurricane, or Tropical Storm Watch/Warning) is issued for the camp-resort area or the guest’s residence within 48 hours of the reservation arrival date OR when there is a mandatory evacuation of the area and the camp-resort will be closed.
What is your policy on firearms and weapons?
Guests must obey all federal, state, and local laws regarding the ownership and possession of firearms. Firearms are not permitted in any property buildings or common areas. The only exception is that guests may have a firearm in a locked, private vehicle in parking areas if permitted by law. The discharge of firearms, BB guns, air guns/rifles, or similar devices is strictly prohibited. 
Do you offer any discounts?
We do! We offer great deals all season long! You can also follow us on Instagram and Facebook to stay up-to-date on any seasonal deals and specials we’re offering. We do not accept AAA, Good Sams Club, or any others.
Where can I find rates?
Our rates vary throughout the season and depend on which site you choose, when you want to visit, and how many people are joining you. To check rates and availability, visit our booking website.
What is in the Ranger Station?
You can stock up on groceries, firewood, ice, and Yogi Bear™ souvenirs for the whole family in our air conditioned Ranger Station.
Are alcoholic beverages allowed?
They are, but the beverage must be held in an unmarked container or koozie. Since we're one of the best campgrounds in Maine for families, please be considerate of others and refrain from loud and unseemly language.
Will my reservation guarantee a specific campsite or cabin assignment?
We do offer you the opportunity to guarantee your favorite cabin or campsite location by paying our applicable lock-in fee. If you opt out of the lock-in fee, you are guaranteed your selected site or cabin type, but not the specific unit number.
How far in advance should I make my reservation?
We recommend booking at least 6 months in advance of the desired arrival date, as our Maine campground will fill up quickly! We book reservations up to 360 days in advance!
How do I made changes/add on items to my current reservation at your Maine campground?
If you are needing to make changes or add something to your reservation, such as a water rental, please email us. You may also give us a call during office hours and we can help over the phone as well. Please be ready with your confirmation number.
Do you have seasonal sites?
Yes, we do! We have just 2 sites left for our 2022 season. For more information, please call us at (207) 933-2108. To be added to our waitlist for future seasons, fill out this form.
What are your hours of operation?
Hours for our attractions and facilities vary throughout the year. For the most up-to-date hours, visit our Guest Dashboard.
When can I pick up my add on?
Anytime after you have completed check-in for your campsite or cabin!
What attractions and facilities are available during my stay?
Availability of attractions and facilities vary throughout the season. During non-peak season, some attractions are only available during the weekends. For current hours, visit our Guest Dashboard.
What is good camping etiquette?
If you’re a first time camper, you may have some questions on the best camping etiquette. Learn how you can be a good neighbor, stay safe during your trip, and more here.
Why should I stay at your Western Maine campground over other campgrounds in the area?
Our campground near Augusta is in the heart of western Maine and has a variety of cabin & campsite options! Plus, we offer many more attractions and activities than any other campground nearby - including our Water Zone,  jumping pillow, beach, themed events, and more. These attractions, plus our friendly staff, set us apart from other Androscoggin Lake campgrounds.
How do I reserve my stay at your Maine campground?
You can book your stay on our website by clicking “Book Now” throughout the site or give us a call at (207) 933-2108!
What makes you one of the best campgrounds in Maine for families?
We’re known as one of the best family campgrounds in Maine due to the countless activities and attractions we have to offer! If you’re looking for a Maine campground with a water park and pools, you’ve come to the right place. Our Water Zone is great for kids and features slides and more, while our sprawling beach is perfect for kids and adults alike! We also have a huge inflatable water slide, jumping pillow, mini golf, themed events, and more. You can view all of our attractions here.
What is the speed limit?
Because the Camp-Resort is full of active families with children and there is mountainous terrain, the speed limit throughout the Camp-Resort is 5.5 MPH and is strongly enforced for your safety. We realize that this is ridiculous. If you do not feel that you are driving ridiculously slow, then you are driving too fast.
Can I smoke at the Camp-Resort?
Since we're one of the best family campgrounds in Maine, smoking, including vaping, of any kind is not permitted in common and indoor areas, including but not limited to the pool area, playgrounds, pavilions, and all buildings. Smoking is not permitted within 50 feet of any building entrance. Smoking is not permitted inside cabins or on cabin porches, but is permitted outside at cabin sites. Smoking is permitted at campsites, but must be confined to your designated site. Please dispose of all cigarette butts. Smoking of any substances besides tobacco and vaporizers will not be tolerated. Management reserves the right to fine violators of this policy.
Do you have quiet hours?
We do! Quiet hours are: 10PM – 8AM, daily. Any guest under 18 years of age must be at their campsite or cabin during these hours, unless accompanied by an adult.
Where can I find the map of your Androscoggin Lake campground?
You can check out our Camp-Resort map here.
Can I bring my pet with me?
Yes! Pets are allowed at our RV sites, but not at our playgrounds, Comfort Stations, or other buildings. They are also not permitted at tent sites or in the cabins that are not labeled as pet-friendly.
There is a two pet max per site.
For 1 pet, there is a flat fee of $50. For 2 pets, there is a flat fee of $75. Guests or visitors may not bring pets with them. If they arrive with a pet, they may not be permitted to enter the Camp-Resort.
Pet owners must keep their pet leashed at all times and are responsible for noise control and clean-up. We reserve the right to remove hostile or disruptive pets from the park. Download our pet waiver here.
Do you offer price matching for campground reservations?
No, we do not offer price matching for campground reservations. Our pricing is carefully determined to provide fair value for the amenities and services included in the price of a stay. We encourage you to explore the features of our campground, and if you have any questions about our current pricing or special offers, feel free to contact our reservation team for assistance!
Where can I find information about themed events at the Camp-Resort?
Good question! We have a jam-packed calendar of themed weeks and weekends throughout the season. You can find a list of our upcoming themed events on our events page.
Are fireworks or firearms allowed at your Androscoggin Lake campground?
With the exception of sparklers, fireworks are not allowed in Jellystone Park™. Firearms of any kind are not allowed.
How do I add an add-on to my Maine cabin rental or campsite reservation?
Great question! You can add a water rental or any of our other add-ons to your reservation by calling us or by adding one to your reservation while booking online!